We will try to resolve your issue or escalate it to Kivuto Technical Support as necessary.
Students enrolled in courses in the ITM degree programs and in Professional Learning IT courses will have a new account created or an existing account reactivated each term after the end of the add-drop period. This is normally in the third week of the term. Accounts will expire the day before the first day of the next regular term (Fall or Spring). Accounts for other SAT students, including ITM students not enrolled in ITM courses, will be created upon request following verification of eligibility. Please see our Software page for more details.